OUR QUALITY STANDARDS
Highest quality standards
Quality Policy
As a contract research laboratory (CRO) conducting clinical studies to evaluate the safety, tolerance and performance of skin care and cosmetic products, personal care products and natural health products, Evalulab commits to:
- Provide high quality services by answering its clients’ needs and requirements in an efficient and pro-active manner, and by applying the industry’s good practices,
- Ensure client satisfaction in regards to service customization, study budgets and timelines,
- Quickly address the clients’ problems or concerns by maintaining a close cooperation between the sales department and the laboratory,
- Maintain a high level of professionalism and respect ethics and confidentiality.
A major element of Evalulab’s plan of excellence is to maintain the ISO 9001 certification. In addition, the company complies with the principles of GCP (Good Clinical Practice) that are internationally recognized and endorsed by both Health Canada and the Food and Drug Administration (FDA).
Evalulab quality standards ensure respect of our partners (clients, consultants, sub-contractors, study participants…); optimization of laboratory equipment and capabilities; strong and efficient technical support and collaboration with qualified experts.